Terms of service

Welcome to Pawboo. By using our website and placing an order, you agree to these terms.

Using our store

You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase. You agree to provide accurate account and order information.

Products

We do our best to display our products and their colours accurately, but we can't guarantee your screen shows them perfectly. Product availability may change without notice, and we may limit or discontinue any product at any time.

Pricing & payment

All prices are listed in US Dollars (USD). We reserve the right to change prices at any time. If a product is listed at an incorrect price due to an error, we may cancel or refuse the order. Payment is taken at checkout through our payment providers, and by ordering you authorise us to charge your chosen payment method.

Orders

Your order is an offer to buy. We may accept or decline any order, and we reserve the right to refuse or cancel orders — for example, due to stock issues, suspected fraud, or pricing errors. You'll receive a confirmation email once your order is accepted.

Shipping & delivery

Shipping and delivery are governed by our Shipping Policy. Delivery time estimates are not guarantees, and risk in the goods passes to you on delivery.

Returns & refunds

Returns and refunds are governed by our Refund & Returns Policy.

Intellectual property

All content on this site — including text, images, logos, and the Pawboo name — is owned by us or our licensors and may not be copied or used without permission.

Prohibited uses

You agree not to use our store for any unlawful purpose, to infringe our intellectual property, or to interfere with the security or operation of the site.

Third-party links

Our store may contain links to third-party websites. We're not responsible for their content or practices.

Disclaimer & limitation of liability

Our store and products are provided on an “as is” basis. To the maximum extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the store or products. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the Australian Consumer Law, which cannot be lawfully excluded.